By accessing or using the Silk and Sparkle website and making purchases, you agree to these Terms and Conditions.
● Account and Eligibility – Users must have the legal capacity to enter into contracts. Account holders are responsible for maintaining the confidentiality of login credentials and all account activities. Silk and Sparkle reserves the right to suspend or terminate accounts for policy violations or misuse.
● Orders and Payment – All orders are subject to acceptance by Silk and Sparkle. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud. Prices are displayed at checkout and are subject to change without prior notice. Payment methods accepted are those shown during checkout. All payments are subject to verification.
● Shipping and Delivery – Shipping costs and estimated delivery times are provided at checkout. Delays may occur due to circumstances beyond our control. Risk of loss passes to the customer upon delivery to the carrier.
● Returns and Refunds — Returns are accepted as per our Return Policy, which specifies conditions, timeframes, and procedures. Defective or incorrect items will be remedied in accordance with applicable consumer protection laws.
● Product Information – Product descriptions, images, and specifications are provided for guidance and may vary. Silk and Sparkle reserves the right to correct errors, update information, and discontinue products without notice.
● Intellectual Property — All website content, including text, images, logos, designs, and trademarks, is the property of Silk and Sparkle. Use of our content does not grant any rights, and unauthorised use may result in legal action.
● Prohibited Activities – Users may not misuse the website, interfere with its security, engage in fraudulent activity, scrape or copy content, or violate applicable laws. Violations may result in account suspension and legal remedies.
● Limitation of Liability – To the maximum extent permitted by law, Silk and Sparkle is not liable for indirect, incidental, or consequential damages. Our liability for any claim is limited to the amount paid for the product in question.
● Changes to Terms – We may update these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
● Governing Law – These terms are governed by applicable laws. Disputes will be subject to the jurisdiction of competent courts, unless mandatory consumer rights specify otherwise.
Contact
For questions about these Terms and Conditions, please contact our customer support.
