Privacy Policy

We are committed to protecting the privacy of our online customers while providing a secure online shop for electronic commerce transactions. We value and share your concerns about privacy and security.

While ordering from our online store, customers will be asked to provide personal information, including name, delivery address, telephone number, product selections, as well as payment card details. All the personal information provided by customers will be used to process orders and is collected with their knowledge and express authorisation upon opening an online shop account.

Information provided at the time of making an order will be used to process the order, including payment and delivery. If customers have agreed to newsletter subscription, they will also receive information on products and promotions we feel may be of interest to them.

We use this information to communicate with customers, to screen our orders for potential risk or fraud, to provide information or advertising relating to our products or services, and to maintain our database and sales records.

Silk and Sparkle's site uses cookies that it can access when customers visit its site in future. These cookies enable customers to browse the website and use its features such as carts and wish lists. We use these cookies to measure and analyse how customers use the website. This allows us to continuously improve the website and our customers' shopping experience. When browsing or shopping online, the website will remember preferences customers make. This makes the shopping experience simpler and more personal.

Use of our online store content grants no rights to customers in relation to any copyright, designs, trademarks, or any other intellectual property and material rights. Any violation of our trademarks will be liable for legal action.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.